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Frequently Asked Questions

The following list of frequently asked questions, should answer many of your questions regarding continuing and professional education. However, if you still have questions after reviewing this page please contact the Division of Continuing & Professional Education at 303-556-2040 or continuingeducation@cudenver.edu.

What is the difference between Extended Studies and Continuing and Professional Education?
Basically, there is no difference. Continuing and Professional Education (CPE) encompasses all extended studies courses and professional development workshops held on or off campus. We call this branch of university services Continuing and Professional Education, but you may still hear it referred to as extended studies (or "D2") from time to time.
Where can I find a list of Continuing and Professional Education courses?
Multiple departments on campus offer Continuing and Professional Education courses. For a complete list of Continuing and Professional Education courses, go to www.cudenver.edu/registrar. From there, select the Online Course Search and Schedule Planner. When setting your search criteria, you can select "Only Continuing Ed Courses" in the lower left corner.
Can my Continuing and Professional Education courses be counted toward a degree?
Some Continuing and Professional Education courses may count toward a degree. Others will not. The program you want to transfer the credit into decides whether or not they will accept your Continuing and Professional Education credit. This means that while one program may accept your credit, another program may not. If this is a concern for you, it is best to check with an advisor prior to registering for courses.
Whom should I contact if I have questions about Continuing and Professional Education?

The best thing to do if you have questions is to contact the Continuing and Professional Education office in the department that is offering the course you want to take. For a list of departmental contacts, go to the Contact Us page.

For questions regarding transcripts, student ID and PIN information, or general registration, contact the Records office at 303-556-2389 or visit the registrar’s home page at www.cudenver.edu/registrar.

For billing questions, contact the bursar’s office at 303-556-2710.

If you need help finding the right person to talk to contact the Division of Continuing & Professional Education at 303-556-2040 or continuingeducation@cudenver.edu.

Do I need to apply or can I just register for the course that I want?

Continuing and Professional Education courses do not require formal admission to the university. However, prior to registering for courses, new students must create a student record by completing a free, online "pre-registration" for Continuing and Professional Education. This will initiate the generation of a student ID and PIN as well as a UCD email account.

The online application for Continuing and Professional Education may be found at:
www.cudenver.edu/registrar

Click here for detailed instructions on how to fill out the Online Application for Continuing and Professional Education.

I don't know my Student ID and/or PIN.

If you have ever taken classes within the CU system, it is likely that you already have a Student ID. The Records Office or your home department can check the system to see if you already have a record. *Keep in mind that you may be listed under a former name.

If you do know your student ID but don’t know your PIN, you can get it in one of two ways. You may call the Records Office at 303-556-2389 or you can go to www.cudenver.edu/registrar, click on S.M.A.R.T., and then select "Forgot your PIN?" on the left side of the page. You may then enter your Student ID and the Records Office will email your PIN to your official university email.

Instructions on how to access your university email account are available.

How much do Continuing and Professional Education courses cost?
The cost of Continuing and Professional Education courses varies greatly depending on course length, location, and the type of credit offered. Most CPE courses are offered off campus, and these are exempt from most student fees. CPE courses held on campus are not exempt from student fees, and are charged at a tuition rate that is comparable to main campus rates. Note that there are no residency requirements for CPE courses-all students in a given course are charged the same tuition and fees, regardless of residency status.
What is the difference between a course number and a call number?

The course number is the number used to identify a course and is the number that will appear on your transcript. It begins with three to four letters that indicate the department, followed by a four-digit identifier and a three-digit section number. It might look something like this: SECE 5800-001.

The call number is a unique five-digit code used strictly for online registration. This is the number that should be entered into the online system when you want to add or drop a course. If you know your course number, but not your call number, the S.M.A.R.T. system will allow you to use your course number to look up your call number so that you can register. In some cases, the call number may be "suppressed" (shows as 00000), indicating that you need permission to register for the class.

I know my student ID and PIN. Why am I having trouble registering online?

When you register on S.M.A.R.T., the system defaults to "Main Campus" courses, so the first thing to do is make sure that you have selected "Extended Studies" and the correct semester. Your registration call number will not work if you have not done this.

It may also be that you need to update your student record. If you have not taken courses within the past year, you will need to complete the pre-registration to update your student record and then you should be able to log in and register online.

If you are still having trouble, contact the Records Office or the department offering the course you want to take for assistance.

Do I need to pay the $200 tuition deposit before I register for a Continuing and Professional Education course?

No. The $200 tuition deposit applies to main campus courses only. If you are taking only Continuing and Professional Education courses, you will pay neither the $200 deposit prior to registering, nor the $100 drop fee if you decide to drop your course after the second Tuesday of the semester.

More information about the enrollment and billing policy is available on the Bursar's website .

How do I drop a Continuing and Professional Education course?
Continuing and Professional Education courses must be formally dropped via a signed drop form, just like main campus courses. Contact the Registrar's Office for detailed instructions on how to drop a course using the Schedule Adjustment Form.
If I drop a Continuing and Professional Education course, can I get my money back?
To be eligible for a refund, courses must be dropped before 15% of the scheduled course time has passed. Tuition refunds/waivers will not be made for courses dropped after this date. Please be aware that informing your instructor of your intention to drop, or failure to attend or participate in the class, or failure to pay your tuition bill, is not evidence of an official drop and will not result in tuition charges being waived. Tuition may be refunded (or waived) only as the result of a formal tuition appeal. Click here for more information on tuition appeals.
How can I get a transcript?

Unofficial transcripts may be printed by logging into the S.M.A.R.T system from the registrar’s home page. *You will need your Student ID and PIN to log in.

Official transcripts must be ordered from the Records Office and may be requested via the S.M.A.R.T. system, by calling the Records Office, or by filling out and faxing or mailing a Transcript Request Form. Click here for more information.

**Please Note: Grades are generally available 2-4 weeks following the end of the semester, regardless of the course end date.

I'm taking only Continuing and Professional Education courses. Will I be given a UCD email account?
 Yes. All students who sign up for courses at UCD will have a standardized email address assigned to them. All university correspondence will be sent to this address unless the user manually elects to have mail forwarded to an alternate address. Click here to view the complete policy.

©2006 The Regents of the University of Colorado, a body corporate. All rights reserved. All trademarks are registered property of the University. Used by permission only.

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