Connect Issues on Macs
Connect add-in Installation Problem on Macs
Some users have experienced a Connect add-in installation problem using a Mac with Intel-based processors.
Below are a few steps that have successfully aided in this issue:
1. Quit Safari or Firefox.
2. Locate the Safari or Firefox application in your Applications folder.
3. Click to highlight and "Get Info" (apple-I).
4. In the Info window that appears, check the "Open using Rosetta" option.
5. Then close the Info window and launch Safari or Firefox.
Sharing a Mac Screen
In order to share the Mac screen a user must enable access for assistive devices, This is a checkbox on the Universal Access control panel in the system preferences. A little dialog box in Connect may direct you to it.
Below is some additional Mac info from Apple on Rosetta: http://docs.info.apple.com/article.html?artnum=303120 .