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Parents

Welcome UC Denver parents! While most of our communications will be with your student, this site provides you with some general information. We urge you to keep the lines of communication open with your student as the federal Family Educational Rights and Privacy Act (FERPA) limits the amount of information we can provide you.

Frequently Asked Questions by Parents

How much does my student owe?

Your student may check their up-to-date account balance by logging in to the CU Access Portal and selecting the “Financial” tab. In addition, your student may set you up as an “Authorized Payer”. This will allow you to view your student’s electronic billing statement (E-Bill), print it out if you so desire, and make an online payment. Once your student has set you up as an Authorized Payer, they will give you your own special login ID and password to use when accessing their E-Bill. Each time a new E-Bill is available for your student, you will receive an email notification which will include a link to the E-Bill login and step-by-step instructions for accessing your student’s E-Bill. If you typically pay your student’s tuition and fee bill, UC Denver encourages you to ask your student to establish you as an Authorized Payer.

To set you up as an Authorized Payer, your student will simply select the “Setup Authorized Payers” link from the Financial tab of the CU Access portal and follow the instructions provided.

How do I pay my student's bill?

UC Denver’s electronic billing system allows your student to set you up as an “Authorized Payer”. This will allow you to view your student’s E-Bill, print it out if you so desire, and make an online payment. Once your student has set you up as an Authorized Payer, they will give you your own special login ID and password to use when accessing their E-Bill. Each time a new E-Bill is available for your student, you will receive an email notification which will include a link to the E-Bill login and step-by-step instructions for accessing your student’s E-Bill. If you typically pay your student’s tuition and fee bill, UC Denver encourages you to ask your student to establish you as an Authorized Payer.

You may pay online with an electronic check or credit card*, in-person at the Bursar’s Office, or mail a check or money order payment to the address provided on the .PDF version of your student’s E-Bill.

* Please Note: The credit card payment option is only available for students attending the Downtown Denver Campus.

When are bills available?

Bills are generally available to view online at least three weeks before each payment due date. Please refer to the Bursar calendar for specific dates.

How are bills distributed?

Beginning Fall 2008, bills will ONLY be available ONLINE.

The University of Colorado Denver has implemented an official E-Bill (electronic billing) program. UC Denver will no longer mail paper billing statements to students beginning with the Fall 2008 Term. As of August 2008, all registered students will access their student account bill through the CU Access portal.

Students will receive an e-bill notification in their UCDENVER.EDU email account each time an E-Bill has been posted. Students may authorize their parent(s) or other payers (up to five people) to view their bill and make online payments their behalf. This authorization is done on CU Access under the financial tab. Once set up, the authorized payers will also receive an e-bill notification when their student's bill is available. UC Denver strongly suggests that your student set you up as an authorized payer.

For complete details please visit: www.ucdenver.edu/ebills

What if I do not receive an E-Bill notification?

Bills must be paid by the due date to avoid service charges even if you or the student does not receive the official E-Bill notification. Students are able to view their account balance online at anytime via CU Access.

When is tuition due?

Please refer to our Bursar Calendar for each semester's due dates.

Does UC Denver offer a payment plan?

Yes, UC Denver does offer a deferred payment plan for students attending the Downtown Campus only. This plan allows students to pay their tuition and fee balance in an initial payment of 40% and two subsequent installments of 30% each. To enroll in this plan, students must submit a Deferred Payment Agreement to the Bursar’s Office along with their initial payment of 40% by the first due date of the semester. Students may also enroll in the payment plan online via CU Access. There is a $35.00 convenience fee for electing the deferred payment plan.

What if I cannot pay on time?

Accounts with unpaid balances as of the due dates for each semester will be subject to service charges and a financial stop. This will result in a student's inability to register for a future term, as well as withholding of a transcript and/or degree.

How much will tuition be?

Tuition rates are typically decided in July of every year for the following fall, spring, and summer semesters. To view the most recent tuition rates go to our Tuition Rates page.

What are student's mandatory fees?

Please refer to our Student Fees page.

What is the College Opportunity Fund?

The College Opportunity Fund (COF) is a state voucher that helps families offset rising higher education costs. All Colorado resident, undergraduate students are eligible. Student must apply once at the state website, and authorize each semester during registration. The COF credit will appear on the billing statement.

For more information, go to the COF FAQ's.

How does my student receive their refund?

The University of Colorado Denver encourages all students to sign up for Direct Deposit. This will allow your student’s refund to be electronically deposited into any domestic bank account. The Direct Deposit Authorization form can be found on our Forms page.

If your student elects not to sign up for Direct Deposit, their refund will be mailed to them in the form of a paper check.

How are refunds issued for Parent PLUS loans?

During the application and acceptance process, parents are given a “Parent PLUS Loan Request and Authorization Form” which allows them to select how the University processes any potential PLUS loan refunds. If the parent chooses to allow the refund to be issued to their student, the refund will be treated much like any other student account refund. If the parent elects to personally receive the refund, a refund check will be generated and mailed to the parent’s address.

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