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GUIDE TO REGISTRAR OFFICE SERVICES

A - C

 

D - G

 

H - Z

Administrative Forms   Def. of Enrollment   Student
Change Email Address   Drug & Alcohol Policy   Transcripts
Changing Majors   FERPA   Tuition Appeals
Changing Schools     Veterans Affairs Office
Class Standings   Grading    
Course Loads   Grade Point Average    
Credit by Exam   Graduation & Commencemnt.    

ADMINISTRATIVE FORMS
Students can download Administrative Forms, or access them at the Student Service Center, North Classroom Building, room 1003 or the Registrar's Office, CU-Annex.  Students should consult the Academic Calendar for specific deadline dates to submit the forms.

CHANGE YOUR E-MAIL ADDRESS
Your e-mail address and mailing address are important. Please keep them updated. Your e-mail address will be used to send you information about your registration date and time and to send you notification of other University information. Your mailing address is used to send important materials such as refunds. You may change your e-mail and mailing addresses on the Web at S.M.A.R.T.

CHANGING MAJORS
You may change to another department in the same college in which you are enrolled by submitting a Change of Major form for undergraduate Degree Students. Change of Major forms are available in the office of each college dean. You must apply for this transfer and obtain all required signatures. Submit the completed form to your college advising office.

CHANGING SCHOOLS OR COLLEGES
You may transfer from one school or college to another at CU-Denver if you are accepted by the college or school to which you wish to transfer. The process to follow is:
- Obtain an application for Transfer Between Undergraduate Colleges, or
- To Add a Second Undergraduate Degree from the Student Services Center, the Office of Admissions, or from your current school or college.
- Complete the form and give it to your current school or college.  Attach an unofficial copy of your University of Colorado transcript.
- Take the form and transcript to the office of the school or college to which you are applying--prior to August 1 for Fall semester; December 1 for Spring semester; and May 1 for Summer term.
- If approved by the receiving school or college, they will facilitate the transfer of your records and the updating of your major code.

CLASS STANDING
Undergraduates are classified according to the number of credits completed at CU-Denver and those accepted as transfer credit.

Freshmen
0 - 29 credits
Sophomores
30 - 59 credits
Juniors
60 - 89 credits
Seniors
90+ credits

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COURSE LOADS
If you wish to take more than 18 semester hours during a Fall or Spring Semester, or more than 12 hours during a Summer Term, you must have the approval of the dean of your school or college. List any courses over the limit above on a Schedule Adjustment Form, obtain the dean's signature on the form, then submit the form to the Student Service Center, North Classroom building, room 1003.

Remember that a three-semester-hour course during a Fall or Spring Semester will require six to nine hours of work outside of class each week; a three-semester-hour course during a Summer Term will require 12 to 18 hours of work outside of class each week. You must weigh your capabilities against the demands of each course.

Suggested maximum course loads for undergraduate students who also work:

40 or more hours per week
 =
3 to 6 semester hours
30 - 39 hours per week
 =
5 to 8 semester hours
20 - 29 hours per week
 =
7 to 11 semester hours
10 - 19 hours per week
 =
9 to 15 semester hours

CREDIT BY EXAMINATION
A student may obtain credit by examination for certain courses with the approval of the instructor and the department chair. You may take the examination only during a semester when you are regularly enrolled as a degree student. You must pay the resident or non-resident tuition corresponding to the course you are challenging. Obtain an application for "credit by examination" from the Records Office. After you satisfactorily complete the examination, the course will appear on your transcript with the credit received. No grade will be recorded.

DEFINITION OF FULL-TIME and HALF-TIME STUDENTS
For Financial Aid and Loan Deferment: The following table is used to verify enrollment for students with outstanding loans, financial aid and insurance requests. Other courses at other institutions will not apply to enrollment verification.

Individual students receiving financial aid may be required to complete hours in addition to those listed below. The exact credit hour requirements for financial aid will be listed in the student's financial aid award letter and/or loan planning letter.



Minimum Enrollment for Full-Time & Half-Time Status

 

 

 

 

Fall & Spring

Summer Semester

 

Semesters

Beginning 1997

 

 

 

 

Full / Half time

Full / Half time

Graduate Degree Students

5+ hrs / 3+ hrs

3+ hrs / 2+ hrs

Undergraduate Degree Students

12+ hrs / 6+ hrs

12+ hrs / 6+ hrs

All Non-degree Students

12+ hrs / 6+ hrs

12+ hrs / 6+ hrs


One or more hours of thesis or dissertation credit is considered full-time for any semester (does not include thesis preparation or master's report).  Zero hours as candidate for degree is full-time (defending thesis or preparing for comps).

These hours include all courses taken at CU-Denver, including Extended Studies. They also include courses taken through the formal concurrent registration process. They DO NOT include courses taken through inter-institutional registration or courses taken at another CU campus not using formal concurrent registration.
 

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DISCLOSURE AND STUDENT RIGHT-TO-KNOW
Click here to review the PDF document:
STUDENT RIGHT TO KNOW AND CAMPUS SECURITY ACT

DRUGS AND ALCOHOL POLICY
The University of Colorado at Denver is committed to providing a drug-free educational environment and drug-free workplace. This policy statement on drugs and alcohol is designed to ensure that the University of Colorado at Denver complies with the Federal Drug-Free Workplace Act of 1988 and the Drug-Free Schools and Communities Act Amendments of 1989. These Acts require the University, as a recipient of federal funds, to take measures to combat the abuse of drugs and alcohol. The continuation of federal financial support for students, academic programs, and academic support services programs is based upon compliance with these statutes and their regulations.

The University of Colorado at Denver prohibits the unlawful manufacture, distribution, dispensation, possession, or use of any controlled substance (illicit drugs of any kind or amount) and the abuse of alcohol by students and employees on University property or as part of any of its activities. This prohibition covers any individual's actions which are part of any University activities, including those occurring while on University property or in the conduct of University business away from the campus.

It is a violation of University policy for any member of the faculty, staff, or student body to jeopardize the operation or interest of the University of Colorado at Denver through the use of alcohol or drugs. Individuals found to be in violation are subject to legal sanctions under local, state, or federal law and to disciplinary action consistent with the Code of Student Conduct, the Faculty Handbook (2000 online), and the State Personnel System. Sanctions to be imposed on employees who are found to be in violation of this policy may include requiring satisfactory participation in a substance abuse treatment, counseling, or education program as a condition of continued employment, suspension or termination of employment, and referral for prosecution.

All faculty, staff, and students employed at the University acknowledge that they will, as a condition of their employment, abide by the terms of this policy. Any employee convicted of a violation of any criminal drug law occurring in the workplace must report that conviction to his/her immediate supervisor within five days. The Drug-Free Workplace Act makes strict compliance with this policy statement a condition of employment on all federal grants and contracts. The University is required to notify the relevant funding agency within ten days of learning that a violation of this policy has occurred.

University employees may contact the Center for Human Resources, CU-Denver Building, Suite 830, 303-556-2868, for more information regarding available resources, programs and services. CU-Denver students may contact the Counseling and Family Therapy Center at 303-556-4372, North Classroom 4036, or the Student Health Center at 303-556-3132, for confidential information and/or referrals. Information may also be obtained by calling the National Institute on Drug Abuse Hotline at 1-800-662-HELP or the National Clearinghouse for Alcohol and Drug Information at 1-301-468-2600.

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FERPA
NOTIFICATION OF RIGHTS UNDER THE FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT AT THE UNIVERSITY OF COLORADO AT DENVER

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. They are:
(1) The right to inspect and review the student's education records within 45 days of the day that the University receives a request for access. Students should submit to the registrar, dean, head of the academic department, or other appropriate official, written requests that identify the record(s) they wish to inspect. The University official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the University official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.

(2) The right to request the amendment of the student's education records that the student believes are inaccurate or misleading. Students may ask the University to amend a record that they believe is inaccurate or misleading. They should write the University official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If the University decides not to amend the record as requested by the student, the University will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

(3) The right to consent to disclosure of personally identifiable information contained in the student's education records, except to the extent that FERPA authorizes disclosure without consent. One exception which permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff); a person or company with whom the University has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Regents; or a student serving on an official committee, or assisting another school official in interest if the official needs to review an education record in order to fulfill his or her professional responsibility. Upon request, the University discloses education records without consent to officials of another school, in which a student seeks or intends to enroll.

(4) The right to file a complaint with the U.S. Department of Education concerning alleged failures by the University of Colorado at Denver to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:
Family Policy Compliance Office
U.S. Department of Education
600 Independence Avenue, SW.
Washington, D.C. 20202 4605

The following items are designated "Directory Information" and may be released at the discretion of the University of Colorado unless a student files a request to prevent their disclosure:  Name, Address, Telephone Number, E-mail Address, Dates of Attendance, Registration Status, Class, Major, Awards, Honors, Degrees conferred, Past and present participation in officially recognized sports and non curricular activities, and physical factors (height, weight) of athletes.

A Request to Prevent Disclosure of Directory Information - This allows the Registrar's Office to put a privacy flag on your student records. Be aware, however, if you are seeking employment, The Registrar's Office cannot release your enrollment, degree status or major to anyone unless you come to the Registrar's Office with a photo ID.

Forms to Prevent Disclosure of Directory Information can also be obtained at the Student Service Center in the North Classroom building, room 1003. Questions regarding your rights under FERPA should be directed to the Registrar's Office, 303-556-2389.

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FINAL EXAMS
Consult the Academic Calendar for scheduled final exams for full-semester and last five-week module courses.

The class syllabus is to be distributed during the first week of classes and must specify whether there will be a final exam in the course.  Unless notified otherwise in writing during the first week of classes, students should assume that (a) an examination will be given during final exam week, or, (b) in lieu of a final examination, the class will meet as usual during the final exam period.  Faculty is expected to be available and maintain normal office hours and duties during final exam week. 

Saturday classes, Sunday classes, weekend classes, off-campus classes, and arranged classes will conduct exams scheduled during regular class periods.
 
During finals week, all MSCD and CU-Denver classrooms are reserved during the "day" for final exams.  In most cases, the final exam will be scheduled in the room in which the class meets.  Room assignments for final exams will be distributed to faculty in the middle of the semester and can also be found at the AHEC website – Final exams. Five-credit classes which meet twice a week on Tuesday and Thursday will have exams scheduled during a two hour period.

Final Exam Schedule Conflicts
If a student has two exams scheduled during overlapping times, it is the responsibility of the instructor of the earlier class to arrange a time for a 'conflict exam'.  When students have 3 or more final examinations on the same day, they are entitled to arrange an alternative exam time for the third and additional exams scheduled on that day, upon providing evidence.  Arrangements of alternative exam times must be made with the faculty member no later than 3 weeks prior to the scheduled date of the exam.
 
If the student and faculty member cannot agree on arrangements, the exam schedule shall be adjusted in the following way:  (a) where there are only 3 exams, the middle exam will be rescheduled; (b) where there are 4 exams, the middle and the last exam will be rescheduled.
 
An instructor may grant individual students an early or late exam, provided the instructor is satisfied that (a) the exception is based on good and sufficient reasons not related to a disability, and (b) that such an exception for an early or late exam will neither prejudice the interests of other students in the course nor place on undue burden on the instructor.

Emergency Closure Related to Centrally Scheduled Final Exams
If the campus or individual campus building is closed or must be evacuated on the centrally scheduled week day of a final exam, the exam schedule for each week day closed is moved to the next available working day following Final Exam Week at the same times and locations.

If the campus or individual campus building is closed or must be evacuated on the Saturday or Sunday during which final exams are scheduled, the exams will be held the following day – Sunday for Saturday exams and Monday for Sunday exams – at the same time and location.

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GRADING
Final Grades: will be available through S.M.A.R.T., approximately two weeks after the end of the semester. If you would like to request a hard copy, you may fax a written request to 303-556-4829. Include your name and student ID.

LETTER GRADES:  The instructor awards letter grades and incomplete grades. A student wishing to take a course pass/fail or no-credit must register for these options before the date published in the Academic Calendar. See the following explanation.

The University grading system includes:

A Superior / Excellent: 4 credit points per credit hour
B Good/Better than Average: 3 credit points per credit hour
C Competent / Average: 2 credit points per credit hour
D Minimum Passing: 1 credit point per credit hour
F Failing: No credit points per credit hour
IW Incomplete: Regarded as W if not completed within one year
IF Incomplete: Regarded as F if not completed within one year

The University has approved use of a plus/minus grading system, where a B+ corresponds to 3.3 credit points per credit hour, and a B- corresponds to 2.7 credit points per credit hour. Allowed grades include A, A-, B+, B, B-, C+, C, C-, D+, D, D-, and F. Instructors may, at their discretion, use the plus/minus system, but are not required to do so.

Grades for Metropolitan State College of Denver courses are not included in your CU grade-point average. MSCD is not on a plus/minus grade scale.

IW/IF - INCOMPLETES:  Policies with respect to IF/IW grades are available in the individual college and school dean's offices. Use of the "IF" or "IW" is at the option of the course instructor and/or the academic dean's office.

An "IF" or "IW" is given only when students, for reasons beyond their control, have been unable to complete course requirements. A substantial amount of work must have been satisfactorily completed before approval for such a grade is given.

The instructor who assigned an "IF" or "IW" sets the conditions under which the course work can be completed and the time limit for its completion. The student is expected to complete the requirements within the established deadline.

It is the instructor's and/or the student's decision whether a course should be retaken. If a course is retaken, it must be completed on the Denver campus or in Denver Extended Studies. If a course is retaken, the student must re-register for the course and pay the appropriate tuition.

The final grade (earned by completing the course requirements or by retaking the course) does not result in deletion of the "IF" or "IW" from the transcript. A second entry is posted on the transcript to show the final grade for the course. If the course is retaken, the original course will have a notation that the course was repeated. The "IF" or "IW" grade remains with the original course. The 'retaken' course will have the final grade.

At the end of one year, "IF" grades for courses that are not completed or repeated are changed to an "F".

NO-CREDIT:  You may register for a course on a no-credit basis by completing a Schedule Adjustment Form. File the Schedule Adjustment Form in the Student Service Center by the date published in the Academic Calendar.

PASS/FAIL:  Consult the Academic Calendar for dates that you may change your registration in a course to a pass/fail basis by completing a Schedule Adjustment Form. If you register on a pass/fail basis, a "P" grade will be recorded if you receive a letter grade of "D-" or better; an "F" will be recorded if you fail the course. A "P" will not be included in your grade-point average; an "F" will be included.

If you register for a course on a pass/fail basis, you may not elect to change to a letter grade in the future. If there is a possibility that you might change majors and need a letter grade, do not register for a course on a pass/fail basis.

Each school or college limits the hours and courses for which you may register on a pass/fail basis during a semester and the number of pass/fail hours which can be applied toward a degree. Please check with your school or college.

Please note: Many other institutions will not accept a "P" grade for transfer credit.

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GRADE-POINT AVERAGE
Your grade-point average is calculated by multiplying the credit hours for the course by the points for the letter grade, totaling all the credit points and dividing by the number of semester hours included. Pass grades and no-credit courses are not included in your grade-point average.

Your University of Colorado grade-point average will not include courses that have been taken at other institutions prior to enrollment at the University of Colorado. The grade-point average for undergraduate students includes all courses taken as an undergraduate. This includes all grades for courses taken more than once. The grade-point average for graduate students includes all courses taken while the student is enrolled in one or more graduate programs. Graduate non-degree grade-point averages are computed separately.

Undergraduates and non-degree students must maintain a 2.0 grade-point average to remain in good standing. Graduate students must maintain a 3.0 GPA to remain in good standing. If your GPA falls below the 2.0/3.0 level, you are subject to probation or suspension. You will be notified by your school or college.

GRADUATION AND COMMENCEMENT
UNDERGRADUATE STUDENTS:  When you have completed 80 or more semester hours, make an appointment with the advising office of your school or college to determine what requirements remain for graduation. Check with your advisor for filing a Diploma Card indicating your intent to graduate. Certification to graduate will not be official until your final grades have been evaluated. After you have been certified to graduate, you must reapply to return to CU-Denver.

GRADUATE STUDENTS: 
During the first week of the semester you intend to graduate, you must file an Application for Candidacy and a Diploma Card with the Graduate School on the Denver campus. Check with the Graduate School for more complete information. You will not be certified to graduate until your final grades have been evaluated. After you have been certified to graduate, you must reapply to return to CU-Denver.

COMMENCEMENT: 
Detailed information about commencement will be mailed to students identified by schools and colleges as being prospective graduates.

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TRANSCRIPTS
Transcripts are the permanent and unabridged student educational record. Incompletes, failures and withdrawals are not expunged. Transcripts will not be issued if you have overdue financial obligations, or other obligations to the University of Colorado.

1) Transcripts ordered online through S.M.A.R.T. will be mailed out the next day. 
2) You may also make a written request for official transcripts. Request forms are available to download or at the Student Service Center, North Classroom Building, room 1003. You may also fax your request, or write to the CU-Denver Records Office, Campus Box 167, P.O. Box 173364, Denver, CO 80217-3364. Fax 303-556-4829 or 303-556-4838.

Include:
- your name, and any previous names under which you attended
- your student number
- your date of birth
- your current address
- the time span you attended
- whether you want the transcript held for this semester's grades or for your degree to be posted
- number of transcripts requested
- the address to which the transcript is to be sent
- your signature and the date

Transcript requests (no charge) are processed within five to seven working days from the date the request is received in the Records office.  Transcripts sent to you will be marked "issued to student." If you are applying to another college or university, have the transcript sent directly to that institution.

Transcripts with grades for the current semester will not be available until three weeks after the end of the semester. Transcripts showing degrees awarded will not be available until six weeks after the end of the semester.

For information on courses taken at the University of Colorado that are part of the gt PATHWAYS program through CCHE (Colorado Commission on Higher Education), click here.

Priority Services Options
Priority service is provided for a charge based on the extra clerical time and/or additional mailing expenses required to process the request. Requests for priority service should be submitted no later than 3:00 p.m. Monday thru Friday.

Requests for priority service need to be submitted in writing either by fax or in person.  Credit card payment information should be included as well as student id number and signature.  Please note that payment for priority service cannot be processed using SMART.

Requests for pickup (received after 3:00 p.m.) will be available by 12:00 p.m., next working day.  Mail requests will be sent out after 12:00 p.m., next working day.

Options/Charges

Payment can be made by cash or credit card.

Same day official transcript $20.00 per copy
Next working day official transcript $15.00 per copy
Same day fax un-official transcript $20.00 per copy
Next working day fax un-official transcript $15.00 per copy
Federal Express official/un-official transcript $30.00 per copy



Costs will vary for International mailings.
Send comments to the Registrar.

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TUITION APPEALS
Office of Tuition Appeals, CU-Denver Building-Annex, 303-556-2324
Exceptions to financial obligations will be reviewed by the Tuition Appeals Coordinator. Only appeals meeting one of the three exceptions to policy that are documented to have occurred after the drop deadline will be considered. Students are responsible to obtain all information and documentation supporting their petition.

Standard Forms / Guidelines:
* Tuition Petition Guidelines
* Check List For Tuition Appeals
* Tuition Petition Form


Appeal Forms:
* Request for Medical Information Form
* Request for Medical Information For Immediate Family Member Form
* Document of Death in Family
* Request for Employee Information Form
* Request for Self-Employed Form
* Request for Spouse-Employed Form

The student must withdraw from the class(es) in question before a petition can be reviewed. Please note that if a student received financial aid for the semester in question, tuition might not be refunded to the student. Exceptions will not be considered when the student has failed to comply with published deadlines or when conditions were under the control of the student.

Note:  Students will have three months after the end of the semester being appealed, to file a Tuition Petition.  Tuition Petition forms should be requested from and file with the Office of Tuition Appeals located in the CU-Denver Building Annex, first floor.

VETERANS AFFAIRS OFFICE
CU-Denver Building, Suite 107F, 303-556-2630, VAOffice@cudenver.edu
Veterans and dependents eligible to receive educational benefits under the G.I. Bill, VEAP, or Selected Reserve must initiate those benefits through this office. G.I. Bill educational benefits apply only to those veterans who have contributed money toward their educational fund while on active duty or have obligated themselves to the Selected Reserve with educational assistance included in their agreement.

Continuing veterans and dependents receiving benefit payments must report their enrollment status to the Office of Veterans Affairs at the beginning of each semester in order to continue receiving benefits. Failure to do so may cause an interruption in payment of benefits.  Advance pay may be available to qualified veterans who have completed al lthe necessary paperwork at least six weeks prior to the start of the semester.

Get more information about VA education benefits as well as access forms at this address:  http://www.gibill.va.gov/.   

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