University of Colorado Denver provides Campus Emergency Notification System
(Summer 2008) University of Colorado Denver students, faculty and staff can register for the Campus Emergency Notification System. With everyone’s participation, this system strengthens emergency preparedness for our students, faculty and staff at all UC Denver locations.
The Emergency Notification System enables us to provide you with critical information when unexpected circumstances arise that pose a threat of imminent danger.
Be assured that UCD also uses other communications tools during emergency situations including public address systems, broadcast e-mail, voice-mail messages to campus telephone extensions, electronic signage, a coordinated use of public media outlets, and 24-hour recorded Emergency & Information Hotlines (Anschutz Medical Campus in Aurora 303-724-4636; Downtown Denver Auraria Campus 303-556-2401).
Participants have various options to select from, including text messaging, e-mail, phone, instant messaging, pager, fax and BlackBerry devices.
Emergency Notification System
Frequently Asked Questions
Q) What is the Emergency Notification System?
A) The Emergency Notification System is a communications service that UC Denver provides for all students, faculty and staff. All students, faculty and staff can voluntarily register to receive alerts about threats of imminent danger at or near any UCD location. This service is used in conjunction with other communication channels including public address announcements and campus-wide e-mail.
The university provides this valuable service through an independent vendor 3n InstaCom in cooperation with the Auraria Higher Education Center and the other two institutions on the downtown Denver Auraria Campus. 3n is also the company selected by Virginia Tech in the wake of the April 2007 tragedy on that campus. 3n provides computer-based communications tools and support to entities including colleges and universities to quickly and efficiently share critical information during emergency situations.
Q) How do I sign up?
A) You will receive a personalized invitation via e-mail to sign up. The e-mail will contain your personal access code and password to initiate your registration.
If you have not received your personalized invitation, contact the Emergency Preparedness team at 303-724-4999 or emer@uchsc.edu
Q) What if I don’t have a cell phone?
A) This Emergency Notification System is primarily a text messaging system through cell phone services, including cell phone voice messaging. But there are other ways the system can notify you such as e-mail, home phone or other text devices.
Q) Can my parents or other family members also sign up so they’ll know what’s going on?
A) At this time, registration for the emergency notification service is only being offered to currently enrolled students, faculty and staff of the University of Colorado Denver, Metropolitan State College of Denver, Community College of Denver, and the Auraria Higher Education Center (AHEC).
Q) Is there a cost if I sign up?
A) The university is not charging students, faculty or staff for this service; however, depending on your agreement with your mobile phone provider, you may incur charges if you opt to receive text messages. Please check with your provider to understand your charges.
Q) What kind of situations will this notification process be used for?
A) The university only will send you messages when circumstances arise posing a threat of imminent danger. Emergencies such as, but not limited to, fire, tornado, hazardous materials spill, or an act of violence. The system may be tested several times throughout the year to ensure effectiveness.
Q) Will this be used for weather-related closures?
A) This will only be used for weather-related emergencies if there is an imminent danger such as a flash flood or fire associated with storm conditions, or a major blizzard with immediate impacts on the university’s normal business operations.
Q) How long will it take to get a message when something is happening?
A) It depends on the situation, but this system is designed to deliver essential information quickly.
Q) What do I do if I change my cell phone carrier?
A) If one of your phone numbers or e-mail addresses changes, you will need to log on to your personal account at www.3nonline.com and update this information.
Q) What information do I have to provide when I sign up?
A) In addition to your name, the system will require you to select your preference for notification, whether text message, voice message, e-mail, etc.
Q) Will my personal contact information be kept private by the university and 3n?
A) Your information will be kept confidential and only used for the emergency notification process.
Q) Who do I contact if I’m signed up but didn’t get a message during a threatening situation?
A) Go to the 3n website and double check that your personal information is correct. Then contact the Emergency Preparedness team at 303-724-4999 or emer@uchsc.edu
Q) During the registration process, the system asks me to provide an alias. What is this?
A) The alias is another way to describe an option for you to create your own user name rather than having to remember an assigned user name. Because it is an option, this step is not required to continue with the registration process.
Q) While attempting the registration process, the system would not allow me to register, and I received an error message indicating that my authorization number was “not valid.” What should I do?
A) You may have typed the authorization code incorrectly. The authorization code must be typed in exactly how it appears in the registration e-mail, which is CASE SENSITIVE. Try copying your personalized code from the registration e-mail and pasting it into the window on the 3n registration page.
Still have questions, or haven't received your personalized access information? Call 303-724-4999 or e-mail emer@uchsc.edu.