Bursar Frequently Asked Questions (FAQ)

Tuition due dates vary by semester. Please refer to the Billing Calendar for specific deadlines each term.

Tuition and fees are typically set in July for the upcoming academic year. Visit the Tuition and Fees page for current rates.

COF is a state-sponsored tuition discount for Colorado resident undergraduate students.

• Apply once at the COF website
• Authorize each semester during registration

The COF credit will appear on your billing statement.

WUE tuition is 150% of the Colorado resident rate, and does not include the COF stipend.
Visit the Western Undergraduate Exchange page for eligibility and details.

Fees are grouped into:

• Administrative Charges (e.g., course drops, returned checks)
• Instructional Program & Course Fees (based on enrollment)
• Mandatory Student Fees

Visit the Fee Matrix and Tuition and Fees pages for a full breakdown.

1. Log in to UCDAccess.
2. Click the 3-lined Menu button in the top-right corner of UCD Access.
3. Click on “Student Billing”
4. Click on the “Wellness Center Fee Opt In” tile to open the form.
5. Complete the Wellness Center Fee Opt-In Form.
6. Watch your university email account for status updates.
7. Pay the additional charges added to your student account prior to the next published due date.

NOTE: Once the student opts in to the Wellness Center Fee/Auraria Campus Fee, neither charge can be reversed for the duration of that term.

Bills are typically available online three weeks before the payment due date. Check the Billing Calendar for exact dates.

CU Denver uses electronic billing (E-Bill) only.

• Students receive email notifications at their ucdenver.edu or cuanschutz.edu address
• Bills are accessed via UCDAccess
• Students can authorize up to five payers to view and pay bills

You are still responsible for paying your bill by the due date.
Check your account balance anytime via UCDAccess.

• Log into UCDAccess
• Click “View and Pay Your Bill”
• Select “Make a Payment”

Payment options:

• eCheck (no fee)
• Credit/debit card (2.85% service fee)
• In-person at the Bursar’s Office
• By mail (address on E-Bill PDF or below)

Authorize up to five individuals in UCDAccess under “Authorize Payers”.
They’ll receive login credentials and email notifications.

Authorized Payers Login via QuikPay

Yes. The Deferred Payment Plan allows payment in up to four installments.
Enroll via UCDAccess. A $40 enrollment fee applies.

Learn more about Payment Plans

• Notify your plan administrator early
• Make checks payable to “Regents of the University of Colorado”
• Include the student’s 9-digit ID number
• Mail to the Bursar’s Office (address below)

Payments can be mailed to the following addresses:

📨 Standard Mail

University of Colorado Denver | Anschutz
Bursar’s Office
Mail Stop A098
13120 E. 19th Ave, Room 3120A
Aurora, CO 80045

🚚 Express Shipping

University of Colorado Denver | Anschutz
Bursar’s Office
Mail Center (C/O Bursar’s Office A098)
1945 N. Wheeling Street
Aurora, CO 80045

The Bursar’s Office - Third-Party Billing handles the invoicing of external organizations that require an official school invoice for tuition and fees. The detailed billing process can be viewed on the Third-Party Billing webpage.

If you are unsure whether your payment is a third-party billing relationship or scholarship, please, contact Third-Party Billing via email at: ThirdPartyBilling@ucdenver.edu​​.

Yes. Submit a Sponsored Student Agreement (SSA) Form and billing authorization to the Third Party Billing Team.  

For additional information, visit the Third Party Billing Website.

CU Denver supports students using Chapter 33 (Post-9/11 GI Bill) and Chapter 31 (Veteran Readiness & Employment) benefits.

To get started, students must submit their Certificate of Eligibility (COE) and complete the Veteran Benefits Request Form each semester.

Chapter 31 students will also work with a VA case manager to authorize tuition and fees.

For full instructions, deadlines, and support, visit the Veteran & Military Student Services page.

FAQ’s For Ch.33 Post 9/11 GI Bill

FAQ’s For VA Ch.31 VR&E - Voc Rehab

Refunds are issued only when there is a valid credit balance on your student account. This may result from:

• Course enrollment changes
• Overpayments
• Financial aid disbursements

Refunds are processed based on your account activity at the time of issuance.

Refunds are issued in one of two ways:

• Direct Deposit (recommended for fastest delivery)
• Paper Check (if direct deposit is not set up)
• Credit/Debit Card Refund (if you paid via credit/debit card)

1. Log into UCDAccess
2. Go to Student Center > Student Account
3. Click Direct Deposit Student Refunds
4. Read and accept the authorization agreement
5. Click Add Bank Account Details and enter your information

💡 Note: This is separate from payroll direct deposit. If you work for CU, you must set up both.

• Direct Deposit: Typically 2–3 business days after processing
• Paper Checks: Processed on Tuesdays and Thursdays and mailed to your address on file

If your check is lost in the mail:

• Wait 14 business days before requesting a cancellation
• Then contact the Bursar’s Office at 📧 bursar@ucdenver.edu

Yes. You may use any U.S. banking institution. You can update your direct deposit information anytime through UCDAccess.

During the loan application process, parents choose how refunds are handled:

• If designated for the student, the refund is processed like any other student refund
• If designated for the parent, the refund is mailed directly to the parent and is not eligible for direct deposit

If you paid your bill with a credit card, any refund will go back to that same card used to make the payment.

Please note:

• The 2.85% credit card service fee charged by Nelnet Campus Commerce is nonrefundable.
• Credit card refunds are processed weekly, after the semester’s first payment due date.
• This refund process is required by our agreements with credit card companies, which state that refunds must go to the original payment method.

Additional information can be found at the Refunds Website

Eligible students can charge up to $750 for course materials at the Tivoli Station Bookstore, which will be charged to the CU Denver Student Account.

Eligibility

• Must be enrolled at CU Denver
• Must have a valid student ID
• Available during specific windows each semester

Purchasing Options

• Shop in-store or online
• Items include textbooks, lab kits, supplies, tech, and CU Denver merchandise

General Student Instructions

1. Shop and add items to cart
2. At checkout, select “Financial Aid/Scholarship/VA Benefits”
3. Log in with CU Denver credentials
4. Apply available aid balance (This is showing how much of the $750 allocated is still available to charge to your student account)
5. Complete the order and receive a confirmation email with an order number starting with 2234.

VA Student Instructions

1. Shop and proceed to checkout
2. Select “Financial Aid/Scholarship/VA Benefits”
3. Log in with CU Denver credentials
4. If VA accounts don’t appear, click “Veterans Affairs Funding”
   • Use last 5 digits of PO number as student ID
   • PIN: 12345
5. Select VA accounts and complete order

Visit the Tivoli Station Bookstore website for details and eligibility.

If your account is unpaid by the due date:

• A financial hold will be placed on your student record
• You may be blocked from registering, accessing transcripts, or receiving diplomas
• Service charges and late fees will apply

Visit the Student Debt Management page for support.

CU Denver assesses:

• Late Payment Charges: Once per term, based on your past-due balance
• Monthly Service Charges: 1% of the outstanding balance, applied monthly

📌 Example: A $500 balance may incur a $30 late fee and a $5 monthly service charge.

Yes—fee adjustments may be considered for:

• University error
• Processing delays
• Extenuating circumstances

Submit a Charge Petition Form to request a review.

If your balance exceeds $1,500 and you’re not in a payment plan:

• A hold will prevent registration and access to university services
• Reduce your balance below $1,500 to lift the hold

In compliance with Colorado House Bill 22-1049, you can complete a Transcript Hold Appeal Form to request CU Denver to review your circumstances for the release of your transcript.

Yes. CU Denver offers extended payment plans through the Student Debt Portal for students who are no longer enrolled or are not planning to enroll.

• Plans are based on your balance
• No additional interest or late charges once enrolled
• A $30 nonrefundable setup fee applies

If you need help, contact: 📞 303-315-1800 (option 6)
📧 collections@ucdenver.edu

Defaulting may result in:

• Immediate full balance due
• Loss of deferment, forbearance, and cancellation benefits
• Negative credit reporting
• Referral to a collection agency
• Loss of eligibility for future financial aid
• Wage garnishment or tax refund offset

The 1098-T is a tax form that reports qualified tuition and related expenses. It’s used to determine eligibility for education-related tax credits.

You can access your 1098-T form online through the UCDAccess Student Portal or via your CU student email. CU Denver does not mail paper copies unless requested.

How to view the 1098-T Form:

1. Log into UCDAccess
2. In your “Student Center”, select “Student Account”
3. Select “View 1098-T” and select the year you want to view

Forms are typically available by January 31 each year for the previous tax year.

You may not receive a form if:

• Your scholarships or grants exceeded your tuition
• You didn’t have qualified charges in the tax year

Contact the Bursar’s Office for help.

Visit the 1098-T page for additional information.

TAB allows eligible CU employees to receive a waiver for up to 12 credit hours of tuition per academic year on a space-available basis.

The benefit applies to courses taken at any CU campus (excluding Continuing Education, audited courses, extended studies, Outreach Programs, Study Abroad, and/or noncredit courses).

Learn more about TAB at CU Employee Services

Yes. Employees may transfer the benefit to a dependent, but only one person (employee or dependent) may use the benefit per academic year.

There are two options:

• Option A – Home Campus: Waiver or discount based on campus policies
• Option B – Other Campus: $270 per credit hour (up to $3,240/year)

No. TAB applies only to tuition. Students are responsible for mandatory fees, even when using the benefit.

Waivers are applied:

• Before the first billing due date for dependents
• Before the second billing due date for employees

Deadlines:

• Fall: September 30
• Spring: February 28
• Summer: June 30

Visit the CU Employee Services Tuition Assistance page to apply each semester.

Additional questions - Visit the CU Denver Employee Tuition Assistance Benefit or email us at Facstaff.waiver@ucdenver.edu

An IN is used to transfer funds between CU departments for services or payments, including student-related expenses. It ensures accurate internal accounting and supports compliance with university financial policies.

All payments must follow the Student Pay Matrix to post in accordance with the CU PSC Procedural Statement: Student Payments.

Learn more about Interdepartmental Invoices

An Itemtype is a unique code in Campus Solutions that identifies a specific type of financial transaction—such as a scholarship, fellowship, or departmental award—on a student’s account.

Itemtypes:

• Determine how funds are applied to student accounts
• Are linked to Speedtypes/Chartfields in the General Ledger
• Ensure proper accounting and reporting across university systems

Itemtypes are required to:

• Route payments correctly to student accounts
• Ensure the transaction posts to the correct GL account
• Maintain compliance with financial aid and tax regulations

Without an Itemtype, payments cannot be processed through Campus Solutions (CU-SIS).

Each Itemtype is mapped to a Speedtype, which includes:

• Fund
• Org
• Account
• Program
• Project (if applicable)

This mapping ensures that when a payment is made to a student, the corresponding expense is recorded accurately in the university’s financial system.

• Awards, Prizes, and Rewards: Non-employment recognition
• Employment (Hourly or Contract): Paid through HR job codes
• Fellowships and Traineeships: Stipends with no service requirement
• Grants and Scholarships: Processed via Financial Aid using Itemtypes

Departments can request a new Itemtype by submitting a request through the Interdepartmental Invoice Request Form and Payment Item Type Request Form.

Yes. Monthly Zoom training sessions are held on the third Thursday of each month at 1:00 PM MST.

A Faculty/Staff Departmental Payment is used when an employee needs to deposit funds collected into a university speedtype and account, repay the university, or reimburse their department for an expense that should not have been charged to a university card or funding source (for example, an accidental personal purchase on a P‑Card or Travel Card). These payments are processed through the campus Bursar Office and credited back to the appropriate department or speedtype using university cash receipt procedures.

The Cash Receipt (CR) form is used to deposit funds into an appropriate SpeedType. It applies to reimbursement and repayment situations involving:

• Cash (paper or coin currency)
• Checks and credit card checks
• Traveler’s checks
• Money orders
• Credit/debit card receipts
• Wire transfers

The form documents the deposit and ensures the funds are applied correctly for audit and reconciliation purposes.

Access the form here:
Cash Receipt Form – Office of the University Controller

It is required when:

• Depositing funds to a university speedtype
• An employee reimburses the university for a personal or accidental charge
• Funds are being credited back to a department or speedtype
• Documentation is needed for audit and reconciliation purposes

The validated Cash Receipt Form must be retained and, when applicable, attached to the Concur expense report.

If you accidentally use your Procurement Card (P‑Card) or CU Travel Card for a personal expense, you are required to reimburse the university promptly.
Common examples include personal meals, personal travel costs, registration fees, or retail purchases.

Steps to repay an accidental P‑Card or Travel Card charge:

1. Submit the expense in Concur and mark it as a personal charge.
2. Reimburse the university by submitting a payment through the Bursar Office via Cash or Check, or online via the CU Online Storefront – Faculty/Staff Departmental Payments.
   1. If payment is submitted via the CU Online Storefront, the transaction requires a Cash Receipt Form to be submitted via email to bursar@ucdenver.edu
3. Ensure the payment is documented using a Cash Receipt Form, which is validated by the Bursar’s Office and attached to the Concur expense report.
4. Procurement Card personal charges are reimbursed to account code 013109.
5. Personal Charges should not be charged to a restricted funding source (Fund 30/31).

For policy details, visit:
What if I accidentally use my P‑Card for a personal charge?